The visible value of who sent the message on your device with a registered mobile number. Is an SMS Sender ID or SMS Customer ID (or simply stated, sender name). For example, your friend’s Sender ID is their phone number. It might also be a shortcode, like 12302. Or have a restricted amount of characters, such as CoffeeShop.
Long numbers are numerical sender IDs. That has the same length as national mobile phone numbers (up to 15 digits without the + sign). For instance, 3725953854.
Shortcodes are special numerical senders that are shorter than conventional numeric senders like phone numbers. Depending on the location to which the messages are being transmitted, these sorts of senders may have varied applications. Throughout general, such numbers are utilized in Europe for services such as customer service, voting. Premium rate services, and so forth. In Latin America. Shortcodes are the most common sort of SMS Sender ID. For instance, 12302.
It should be noted, however, that not all nations and operators give all of these Sender IDs for usage. Even if the SMS Gateway service provider does. It actually depends on the restrictions imposed by various nations. On the use of Customer IDs in customer interactions, mobile banking, and other connections.
SMS Sender ID confirmation
Regardless of whether you are applying for an alphanumeric sender or a shortcode. The Sender ID or Customer ID verification method is utilized.
For example, at Messente, we take many procedures to validate SMS sender. The purpose is to ensure that Sender IDs are used legally and that they are not misused.
Another reason for this procedure is that operator and government rules. which impact registered phone and mobile numbers, are constantly changing.
A basic registration is quite straightforward. And following verification, everything should be set. Unfortunately, this is not always the case. In the background, the sender registration procedure is more involved.
Other nations have a highly cumbersome registration procedure in place to deliver your messages. But some operators do not accept alphanumeric Sender IDs at all. Thus, using Customer IDs in circumstances like these might be a big pain.
Sender IDs for two-way communications
The SMS Sender IDs nature opens up a variety of alternatives in terms of design and use cases, one of which being two-way messaging. However, whether such a function is available depends on whether the Sender ID is numerical or alpha.
A numerical number is required for two-way texting to function. The partner must first register a number in order to allow two-way texting. There are two alternatives available to you:
Long Number Sender ID – As previously said, it will display as a long number on the recipient’s phone (e.g. a mobile number). This allows for two-way texting for that phone number. The sender may respond immediately from their cellphone number, and the response is routed by API or e-mail.
A Shortcode Sender ID – This Sender ID is similar to the preceding long-code choice, but the short-code variants are more diverse:
SMS Sender ID Restrictions
Because of the worldwide nature, mobile network providers use a range of various ways to manage messages on phone numbers.
Many operators have implemented their own business procedures, limitations, and rules into every component of the text message, from the Sender ID and content restrictions to the process of submitting messages to their networks.
Because the quantity and diversity of distinct rules is extremely large, we shall highlight a few of the most prevalent ones:
- Registered sender names only – In certain countries, A2P messaging is only permitted if the sender’s name is whitelisted (registered) with the network providers. This is set up such that either the operator or a central government agency in the destination country may easily trace the communication back to the original sender.
- Sender ID limits – Many mobile network carriers limit the sorts of sender names. The reasons for this differ according to the sorts of Sender IDs permitted. For the receiver to have a clear and straightforward means to contact the sender, certain mobile operator networks only allow active long numbers.
- Sender signature in the text – In certain countries, the sender information must be included in the message body so that the client knows this is the right message. Another explanation might be related to national legislation, in which this signature acts as authentication of the legitimate sender, who employs a lengthy number Sender ID.
- Spam filters – Almost every mobile network operator in the world mandates effective spam protection systems from its clients and messaging partners. This is intended to prevent duplicate messages from being delivered. As well as technological faults that may create such issues on phone numbers. Additionally, messaging content is continuously monitored to prevent any scam messages. Unsuitable communications, or messages that violate the local legislation imposed for SMS limits.
Summary
When deciding on your Sender ID, keep your company’s objectives and requirements in mind. Do you need two-way communication? Choose between a Long Number Sender ID or a shortcode. If not, choose an alphanumeric one.
Also, make certain that all requirements are followed. Different nations have their own set of laws and regulations. Some of the Sender IDs may not work in all countries. All of this may be handled by an SMS API service provider.
